Terms and Conditions

The SHM Order Desk is available for phone orders Monday

thru Friday, 8 am to 5pm EST. Please have your order ready

when you call, including part numbers and method of payment.

Outside of business hours you can leave a message

with your name and phone number, and we will call you

back during regular business hours. Mail or fax orders

should use the order form filled out completely to help us

process the order efficiently. Fax orders can be sent 24

hours a day. Orders also accepted online 24 hours a day at

www.seanhylandmotorsport.com

The SHM Technical Department is available for questions on

our products Monday thru Friday, 8 am to 5 pm.

Sean Hyland Motorsport wants you to be completely satisfied

with everything you purchase from us. If, within 30

days of purchase, you are not completely satisfied with a

part, simply call us. We will take all possible steps to correct

the problem. Please see our return policy for complete

instructions.

All attempts will be made to maintain pricing as published,

but SHM cannot be held responsible for regular market fluctuations.

Please verify pricing with your sales representative

at the time of order placement. All prices are subject to

change without notice. Due to ongoing design, development,

and product updates, actual products may differ from

photos in the catalog.

Any item listed in the catalog as “special order” requires

pre-payment. No returns or refunds on special order items.

Delivery times may not be guaranteed on special order

items, check with your sales representative for details on

your product.

If we happen to be out of stock on an item, a partial shipment

will be made unless complete shipment is specified at

the time of order. The backorder will be shipped as soon as

possible. A backorder may be cancelled after 60 days, at

which time a refund will be issued if due.

SHM accepts Visa, Mastercard, cashiers check, bank draft,

money order, and wire transfers. SHM does not accept COD

orders.

Standard shipping is by UPS Ground Service or postal service.

Shipping usually takes 3-7 business days depending on

location. We offer rush shipping on request for prepaid

orders, all freight charges will be calculated based on size

and weight of the order. Some items are not available for air

shipment. Certain items must be shipped truck freight due

to size or weight. All truck freight is prepaid by SHM and

added to the customer invoice in order to take advantage of

SHM volume freight discounts. Residential delivery and

Hydraulic tailgate delivery will add to your shipping charges.

SHM accepts international orders, and ships worldwide.

Outside of North America, all customs fees and import

duties are the responsibility of the customer.

If there is damage to a shipment, it is the responsibility of the

carrier. If the carton appears damaged upon delivery, inspect

carefully the contents and their condition immediately, and

report any concerns to the driver. Retain all packing materials

and file a claim with the shipping company. Please do not

return the product to SHM without prior authorization.

If you have a question or a concern about your shipment,

please contact the SHM order desk. Incomplete or incorrect

shipments must be reported within 3 days of receipt. You

MUST have a RETURN MERCHANDISE AUTHORIZATION

(RMA), clearly marked on the outside of the package, to return

an order to SHM. Items returned for refund are subject to a

20% restocking fee, and only accepted within 30 days of original

purchase, in unused condition, in the original packaging.

Items returned as cores must be in rebuildable condition,

with all parts included, and assembled. SHM and/or the

remanufacturer reserve the right to determine suitability of

core return.

All parts and services offered by SHM are tested and

believed to be of the highest quality and performance for

their intended use. We thoroughly test and evaluate all

products whenever possible. However, because of the

nature of high performance and racing parts, the industry

standard is “no warranty”, with parts sold as is. SHM guarantees

parts to be free from material or manufacturing

defects at the time of receipt, and we will do our best to

ensure customer satisfaction. Unless otherwise specified,

SHM is not responsible for defective parts, the buyer

assumes all costs for any service or repair. Ford Motorsport

does not offer a warranty, all of their parts are sold as is.

All statements regarding horsepower or performance

improvements are believed to be accurate. Due to varying

vehicle conditions and other modifications, SHM cannot be

held responsible for final results.

SHM makes no representation as to the legality of using any

parts on highways in any state or province, unless otherwise

specified. National or local laws may prohibit the

removal or installation of equipment, particularly emissions

control or safety components. Vehicles modified with high

performance or competition parts are recommended for offhighway

or racing purposes only.

Many of the parts in this catalog require special tools or

skills in order to be installed properly. Improper installation

may cause damage to the components installed, or to other

components in the vehicle. Personal injury or death may

result from improper installation. SHM cannot be held

liable for improper installation or misuse of any parts.