Frequently Asked Questions

What are my options for placing an order?
The SHM Order Desk is available for phone orders Monday thru Friday, 8 am to 5pm EST. Please have your order ready when you call, including part numbers and method of payment. Outside of business hours you can leave a message with your name and phone number, and we will call you back during regular business hours. Mail or fax orders should use the order form filled out completely to help us process the order efficiently. Fax orders can be sent 24 hours a day. Orders also accepted online 24 hours a day.
What if I have technical questions?
The SHM Technical Department is available for questions on our products Monday thru Friday, 8am to 5pm.
What if I am not completely satisfied with my purchase?
Sean Hyland Motorsport wants you to be completely satisfied with everything you purchase from us. If, within 30 days of purchase, you are not completely satisfied with a part, simply call us. We will take all possible steps to correct the problem. Please see our return policy for complete instructions.
Are the prices listed guaranteed?
All attempts will be made to maintain pricing as published, but SHM cannot be held responsible for regular market fluctuations. Please verify pricing with your sales representative at the time of order placement. All prices are subject to change without notice. Due to ongoing design, development, and product updates, actual products may differ from photos in the catalog.
Can I return a special order item?
Any item listed in the catalog as “special order” requires pre-payment. No returns or refunds on special order items. Delivery times may not be guaranteed on special order items, check with your sales representative for details on your product.
What if an item I ordered is not in stock?
If we happen to be out of stock on an item, a partial shipment will be made unless complete shipment is specified at the time of order. The backorder will be shipped as soon as possible. A backorder may be cancelled after 60 days, at which time a refund will be issued if due.
What payment methods are available?
SHM accepts Visa, Mastercard, cashiers check, bank draft, money order, and wire transfers. SHM does not accept COD orders.
How will my items be shipped?
Standard shipping is by UPS Ground Service or postal service. Shipping usually takes 3-7 business days depending on location. We offer rush shipping on request for prepaid orders, all freight charges will be calculated based on size and weight of the order. Some items are not available for air shipment. Certain items must be shipped truck freight due to size or weight. All truck freight is prepaid by SHM and added to the customer invoice in order to take advantage of SHM volume freight discounts. Residential delivery and Hydraulic tailgate delivery will add to your shipping charges. SHM accepts international orders, and ships worldwide. Outside of North America, all customs fees and import duties are the responsibility of the customer.
What if my order is damaged during shipment?
If there is damage to a shipment, it is the responsibility of the carrier. If the carton appears damaged upon delivery, inspect carefully the contents and their condition immediately, and report any concerns to the driver. Retain all packing materials and file a claim with the shipping company. Please do not return the product to SHM without prior authorization.
What are the requirements for a core return?
Items returned as cores must be in rebuildable condition, with all parts included, and assembled. SHM and/or the remanufacturer reserve the right to determine suitability of core return.
How accurate are claims about horsepower and performance?
All statements regarding horsepower or performance improvements are believed to be accurate. Due to varying vehicle conditions and other modifications, SHM cannot be held responsible for final results.
Are all of the parts sold by SHM legal for use on the highway?
SHM makes no representation as to the legality of using any parts on highways in any state or province, unless otherwise specified. National or local laws may prohibit the removal or installation of equipment, particularly emissions control or safety components. Vehicles modified with high performance or competition parts are recommended for offhighway or racing purposes only.
What are the dangers of improper installation?
Many of the parts in this catalog require special tools or skills in order to be installed properly. Improper installation may cause damage to the components installed, or to other components in the vehicle. Personal injury or death may result from improper installation. SHM cannot be held liable for improper installation or misuse of any parts.
Installation Instructions
Note: The following installation instructions are provided for products manufactured and sold through Sean Hyland Motorsport. SHM does not provide technical support for product purchased through other companies, or online auctions (Ebay, etc).
Use of these documents is for informational purposes only.

4V Camshaft Installation
2V Camshaft Installation
ECU Chip Installation
Speedo Compensator Installation
Stud Girdle Installation
Street Fuel System Installation
Ring File Fit
Piston Installation
Intercooler Installation
Focus Underdrive Pulley Installation
Focus Cam Gear Installation
Boost Bypass Instructions (Lightning/Cobra)
SHM Race Block Bearings
GT500 Pulley Puller
05/08 Mustang Engine Mount Modification
Electric AC Compressor
Power Steering Kit without AC Instruction
SHM Beltrouting
Mustang SC Instructions BW
Electric AC Compressor Instructions
Fox Body Motor Mounts
Fox Body Throttle Pedal Mount
Power Steering Kit with AC Instruction